Have questions about our social gaming platform? We're here to help!
We typically respond within 24-48 hours. For urgent gambling support, please contact Gambling Helpline NZ at 0800 654 655 (24/7).
Email: support@thalvioncitadel.com
Response Time:
Monday - Friday: Within 24 hours
Weekends: Within 48 hours
Visit our Help Center for instant answers to common questions about our free social gaming platform.
For gambling-related concerns or support:
Gambling Helpline NZ: 0800 654 655
Free, confidential support available 24/7
Join our community of social gaming players and enjoy free slot-style entertainment with virtual coins!
Play NowFree to play. Virtual coins only. No real money wagering.
Social Gaming Disclaimer:
This is a free-to-play social gaming platform for entertainment purposes only. All games use virtual coins with no real monetary value.
No Real Money:
New Zealand Compliance:
This platform operates in full accordance with New Zealand's Gambling Act 2003 and does not offer regulated gambling services. We are committed to responsible gaming and player safety.
Need Help?
Problem Gambling Support:
We Support Responsible Gaming. Get Help If You Need It.